Introduction
Range Hunter Pro ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our trading system, or use our services.
π‘οΈ Our Commitment
We are committed to transparency in our data practices and compliance with applicable privacy laws, including the Protection of Personal Information Act (POPIA) in South Africa and international privacy regulations where applicable.
By using our services, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
4. DATA SECURITY MEASURES
4.1 Technical Safeguards
π Security Measures
- Encryption: All data in transit and at rest is encrypted using industry-standard protocols
- Secure Servers: Data stored on secure, regularly updated servers with restricted access
- Access Controls: Multi-factor authentication and role-based access for our team
- Regular Security Audits: Ongoing monitoring and vulnerability assessments
- Secure Payment Processing: PCI DSS compliant payment processing
4.2 Administrative Safeguards
We implement comprehensive administrative controls:
- Staff Training: Regular privacy and security training for all team members
- Access Limitation: Only authorized personnel have access to personal data
- Incident Response: Established procedures for security breach response
- Vendor Management: Due diligence and contracts with all third-party providers
4.3 Data Breach Response
π¨ Breach Notification
In the unlikely event of a data breach affecting your personal information, we will notify you within 72 hours via email and provide details about the incident and steps being taken to address it.
5. YOUR PRIVACY RIGHTS
5.1 GDPR/POPIA Rights
You have the following rights regarding your personal data:
Right |
Description |
How to Exercise |
Access |
Request a copy of your personal data |
Email [email protected] |
Rectification |
Correct inaccurate or incomplete data |
Contact us with corrections needed |
Erasure |
Request deletion of your data |
Submit deletion request via email |
Portability |
Receive your data in a portable format |
Request data export via email |
Restriction |
Limit how we process your data |
Specify restrictions via email |
Objection |
Object to certain types of processing |
Submit objection via email |
5.2 Exercising Your Rights
π How to Submit Requests
To exercise any of your privacy rights:
- Email us at [email protected]
- Include your full name and email address associated with your account
- Clearly specify which right you wish to exercise
- Provide any additional details to help us process your request
Response Time: We will respond to your request within 30 days.
5.3 Marketing Opt-Out
You can opt out of marketing communications at any time:
- Click the "unsubscribe" link in any marketing email
- Email us at [email protected]
- Update your preferences in your account settings
6. COOKIES AND TRACKING TECHNOLOGIES
6.1 What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and understand how our website is used.
6.2 Types of Cookies We Use
Cookie Type |
Purpose |
Duration |
Essential Cookies |
Required for website functionality |
Session/Persistent |
Analytics Cookies |
Understanding website usage and performance |
Up to 2 years |
Preference Cookies |
Remembering your settings and preferences |
Up to 1 year |
Security Cookies |
Protecting against fraud and abuse |
Session |
6.3 Managing Cookies
πͺ Cookie Control
You can control cookies through your browser settings:
- Accept All: Allow all cookies for the best experience
- Essential Only: Block non-essential cookies (may affect functionality)
- Custom Settings: Choose which types of cookies to allow
- Browser Settings: Configure cookie preferences in your browser
6.4 Third-Party Cookies
We may use third-party services that set their own cookies:
- Google Analytics: Website usage analytics (anonymized)
- Payment Processors: Secure payment processing
- Customer Support: Chat and support functionality
7. DATA RETENTION POLICY
7.1 Retention Periods
We retain your personal information only as long as necessary for the purposes outlined in this policy:
Data Type |
Retention Period |
Reason |
Customer Account Data |
7 years after last activity |
Legal requirements, customer support |
Transaction Records |
7 years after transaction |
Financial regulations, refund processing |
Support Communications |
3 years after resolution |
Service improvement, dispute resolution |
Website Analytics |
26 months |
Business analytics, service optimization |
Marketing Preferences |
Until opt-out + 30 days |
Compliance with unsubscribe requests |
7.2 Secure Deletion
ποΈ Data Deletion Process
When we delete your data:
- All copies are removed from active systems
- Backup copies are securely overwritten
- Physical media is destroyed when necessary
- Deletion is verified and documented
8. INTERNATIONAL DATA TRANSFERS
8.1 Cross-Border Processing
Your personal information may be transferred to and processed in countries other than South Africa, including:
- United States: Cloud hosting and payment processing
- European Union: Email services and analytics
- Other jurisdictions: As required for service delivery
8.2 Transfer Safeguards
π International Protection
When transferring data internationally, we ensure adequate protection through:
- Adequacy Decisions: Transfers to countries with adequate data protection
- Standard Contractual Clauses: EU-approved contract terms with processors
- Certification Programs: Services certified under recognized privacy frameworks
- Binding Corporate Rules: Internal privacy standards for multinational companies
8.3 Your Rights for International Transfers
You have the right to:
- Object to transfers to specific countries
- Request information about transfer safeguards
- Obtain copies of relevant transfer agreements
9. CHILDREN'S PRIVACY
9.1 Age Restrictions
π Age Requirement
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
9.2 Parental Rights
If we discover that we have collected information from a child under 18:
- We will delete the information immediately
- We will not use the information for any purpose
- We will not share the information with third parties
- Parents can contact us to request deletion of their child's information
9.3 Educational Content
While our trading educational content may be viewed by minors for learning purposes, any purchase or use of our trading system requires:
- Being at least 18 years of age
- Legal capacity to enter into contracts
- Understanding of financial risks involved
10. PRIVACY POLICY UPDATES
10.1 Notification of Changes
We may update this Privacy Policy from time to time. When we make changes:
- Minor Changes: Updated policy posted on website with new effective date
- Material Changes: Email notification to all customers 30 days in advance
- Legal Changes: Immediate updates to comply with new regulations
10.2 Version Control
π Policy Versions
We maintain records of policy versions:
- Current version always available on our website
- Previous versions archived for reference
- Change log maintained for transparency
- Effective dates clearly marked
10.3 Continued Use
Your continued use of our services after policy updates constitutes acceptance of the new terms. If you disagree with changes, you may:
- Discontinue use of our services
- Request deletion of your personal data
- Contact us to discuss your concerns
12. REGULATORY COMPLIANCE
12.1 South African Compliance (POPIA)
πΏπ¦ POPIA Compliance
This Privacy Policy complies with the Protection of Personal Information Act (POPIA) of South Africa. Our lawful basis for processing includes:
- Consent for marketing communications
- Contract performance for service delivery
- Legitimate interests for business operations
- Legal obligations for record keeping
12.2 International Regulations
We also strive to comply with applicable international privacy laws:
Regulation |
Jurisdiction |
Key Requirements |
GDPR |
European Union |
Consent, data portability, right to be forgotten |
CCPA |
California, USA |
Disclosure, deletion rights, opt-out of sale |
PIPEDA |
Canada |
Consent, accuracy, safeguards |
Privacy Act |
Australia |
Collection limitations, access rights |
12.3 Supervisory Authorities
You have the right to lodge complaints with relevant data protection authorities:
- South Africa: Information Regulator (www.justice.gov.za/inforeg)
- EU: Your local Data Protection Authority
- Other jurisdictions: Relevant privacy commissioners or regulators
12.4 Regular Compliance Reviews
π Ongoing Compliance
We conduct regular reviews to ensure continued compliance:
- Annual privacy policy review and updates
- Quarterly data processing audits
- Regular staff training on privacy requirements
- Monitoring of regulatory changes and updates